Cleveland Office: (216) 485-2000Toledo Office: (419) 861-8000 Akron Office: (234) 706-3073Toll Free: 1-800-900-8249
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Platinum Service

OBM has been recognized by Sharp Imaging Company of America as a Platinum Level Service Provider

OBM Receives Sharp Platinum Level Provider Status

OBM has been recognized by Sharp Imaging Company of America as a Platinum Level Service Provider for our high level of achievement in critical levels of service delivery. This places OBM among only 20 Sharp dealers in the nation to receive this designation. This is not simply a plaque on our wall but a validation of the tremendous service we provide to our customers in all areas, day in and day out.

Here’s How It Benefits You:

  • Response Time
    • Written service agreements with customers to provide on-site responses in less than 4 hours
  • Gold Certified & Factory Trained Technicians
    • Service technicians are certified on all current models
  • Parts Inventory
    • Service technicians maintain a parts inventory with them at all times
  • Sharp OEM Parts & Supplies
    • OBM uses only Sharp OEM parts and supplies and, when necessary, these are ordered the same day to keep your machine running in optimum condition
  • Audit
    • OBM service procedures are physically audited by Sharp personnel to ensure that service is being provided at the highest level expected by the factory.

Service Response Guarantee

When you select equipment from OBM which is continuously covered by OBM Service and Supply Programs we will guarantee emergency service response time of less than four (4) hours or we’ll pay you.

Cleveland Office:
1111 Superior Ave | Suite 105
Cleveland | OH | 44114
Tel: (216) 485-2000 Fax: (216) 485-2004

Toledo Office:
1140 Corporate Dr.
Holland | OH | 43528
Tel: (419) 861-8000 Fax: (419) 861-8228

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