Managed IT Support Services (Ohio Offices from Cleveland, Toledo).
Highly-Responsive Help Desk
Our helpdesk professionals are based in the U.S. and always ready to answer questions, solve problems and resolve issues. They’re available 24/7/365 and can be reached by phone, email or web-based-chat. When given permission from your employees, they can access your computers remotely to assess and correct issues quickly and efficiently.
Backup Disaster Recovery
You need your data to keep your business running. Our business continuity plans ensure that your critical data is protected, backed up and available at all times. Depending on your needs, we offer a standard backup solution and a full backup disaster recovery plan. Customized plans are also available. The full backup plan includes:
- Hardware for local storage, instant virtualization and restore
- Cloud storage and instant virtualization
- Backup Verification
- Full environment testing and verification each quarter
- Full-restore following ransomware detection
- Five-year hardware warranty
The threats to your network are numerous and real. A single threat can touch your firewall, servers, web properties, email and all of your data – crippling your business. The good news is, while attacks have become increasingly more coordinated, our world-class cyber security services will protect you. We’ll worry about security so you can focus on your business. At OBM, we can discover, isolate, analyze and respond to threats automatically. Our cyber security platform will:
- Restrict Wi-Fi for suspicious mobile devices
- Isolate viruses and block their movement
- Block encryptions when ransomware threats are detected
- Investigate breaches and perform a full remediation across the entire local network, email services and cloud infrastructure.